It's happening already. End - users and sellers are connecting online, allowing them to communicate and collaborate.
Procurement's role in the future will be to break down barriers between their internal customers and the vendors who sell the goods and products they use. Procurement will need to develop the kinds of contractual environments that will allow these collaborations to be successful, so that they meet the requirements of legal, audit, and finance.
Technology makes collaboration easier, and confidential information can be shared securely. But people wil lstill need to meet in person. And procurement will no longer need to fill a role as an information intermediary; customer's requirements will flow directly from end-users directly to the suppliers who sell to them.
Adapted from VISION 2020: Ideas for Procurement in 2020 by Industry Leading Procurement Executives http://bit.ly/kIwoW3
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