- There will be a move away from traditional ERP systems to web-based, open architecture systems that are able to interface with many systems in a company as well as its supply base.
- Centralized purchasing will become a thing of the past as end-users handle routine transactions in non-critical spend categories. Buying will be done by the people who use the goods and services. The sourcing system will enforce workflow and compliance.
- End-users will produce agreements that meet minimum criteria. Exceptions will be escalated to Sourcing.
- Contract management and administration will be automated, and will use templates and collaborative tools.
- Risk management will be built into the systems and processes. They will no longer be ad hoc initiatives.
Adapted from VISION 2020: Ideas for Procurement in 2020 by Industry Leading Procurement Executives http://bit.ly/kIwoW3
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